The Treatment Table Blog

Lower back pain: when to see a physio, when to see a GP (red flags)

Most back pain is not serious and settles well. A Liverpool physio explains the red flags that need a GP or A&E, and when physiotherapy is the right first step.

By Jamie Fullerton, Clinical Director · 6 minute read · Seaforth & Speke, Liverpool

Back pain is one of the most common reasons people come to see us, and one of the most common reasons people worry. In 2020, 619 million people worldwide were living with low back pain, and it remains the leading cause of years lived with disability across the globe (GBD 2021 Low Back Pain Collaborators, 2023).

The reassuring part is that serious causes are rare. This guide sets out who to see and when, including the small number of symptoms that should send you straight to A&E.

Most back pain is not serious

In primary care, around 90% to 95% of back pain is classed as non specific, meaning there is no single structural cause that a scan or test would find. Between 5% and 10% involves an irritated nerve root (sciatica), and less than 1% is caused by a specific spinal disease (Bardin, King and Maher, 2017).

Non specific doesn't mean the pain isn't real or that nobody knows what to do about it. It means the pain is coming from the normal structures of the back, which tend to recover well. A meta-analysis of 33 studies and over 11,000 people with new back pain found average pain scores dropped from 52 out of 100 to 23 within six weeks, and to 6 out of 100 at a year (da C Menezes Costa et al., 2012).

Pain that has already been around for a long time improves more slowly. In the same analysis, people with persistent pain only dropped from 51 to 23 over the year (da C Menezes Costa et al., 2012). That is where getting the right help early makes the biggest difference.

Image 1person bending to lift a shopping bag with a natural relaxed back posture

Call 999 or go to A&E if you have back pain with any of these

Cauda equina syndrome happens when the bundle of nerves at the bottom of the spinal cord is squashed. It is rare, found in about 0.08% of people with back pain in primary care (Hoeritzauer et al., 2020), but it needs emergency treatment to protect bladder, bowel and sexual function.

UK guidance says anyone with back or leg pain and any of the following needs emergency assessment (GIRFT, 2023, and NHS, 2026):

  • difficulty starting to pee, a weak stream, or a change in how peeing feels
  • numbness or altered feeling around your genitals or back passage
  • loss of the feeling that your bowel is full, or loss of bowel control
  • new problems with sexual function
  • severe or worsening weakness or numbness in both legs

The NHS also advises going to A&E if your back pain started after a serious accident, such as a car crash or a bad fall, and says not to drive yourself (NHS, 2026). The national pathway asks hospitals to carry out an emergency MRI within four hours of it being requested (GIRFT, 2023).

If you have sciatica in both legs but none of the symptoms above, the guidance is an urgent review within two weeks, which becomes an emergency if things get worse (GIRFT, 2023). If in doubt, get checked. Only about 19% of people with suspected cauda equina syndrome turn out to have it (Hoeritzauer et al., 2020), and nobody will mind that you came in.

See your GP if your back pain comes with any of these

The NHS advises seeing a GP if your back pain (NHS, 2026):

  • hasn't improved after a few weeks
  • is stopping you doing your normal day to day activities
  • comes with unexplained weight loss or a lump or swelling in your back
  • is worse at night

Ask for an urgent appointment, or contact 111, if you have back pain and also feel feverish or generally unwell (NHS, 2026).

Your GP will also want to know about the following, because research shows they raise the chance of a more serious cause.

A history of cancer. This is the single most useful warning sign for cancer in the spine (Downie et al., 2013).

Long term steroid tablets, older age, or a significant fall or injury. These raise the chance of a spinal fracture, and several of them together raise it considerably (Downie et al., 2013).

Injecting drug use, a urinary catheter, or an infection elsewhere in the body. These were the strongest pointers to a spinal infection in a study of emergency department patients (Galliker et al., 2020).

Why a single red flag isn't a reason to panic

Red flags are useful, but they are not perfect. In an Australian study of 1,172 people with new back pain, 80.4% had at least one red flag, yet only 0.9% turned out to have a serious cause (Henschke et al., 2009). A review in the BMJ found many of the red flags listed in guidelines change the odds of a serious problem very little, or have never been properly tested (Downie et al., 2013).

An international framework for clinicians makes the same point and recommends looking at the overall picture rather than ticking items off a checklist (Finucane et al., 2020). That is how we work in clinic. A combination of warning signs gets acted on quickly. One on its own, in someone who otherwise fits a normal pattern of back pain, usually means we keep a closer eye on things.

When to see a physio

For most back pain, a physiotherapist is a sensible first stop, and you don't need to see your GP first. You can book privately at any time, and in many areas you can refer yourself to NHS physiotherapy too (NHS, 2026).

Physiotherapy makes sense if:

  • your pain is limiting work, sport, sleep or day to day life
  • it hasn't eased after a week or two of keeping moving
  • it keeps coming back
  • you have leg pain or sciatica without the emergency symptoms above
  • you want a clear explanation and a plan, rather than waiting it out

We also screen for all of the red flags in this article at your first appointment. If something needs medical attention, we'll tell you and write to your GP.

Image 2physio talking a patient through their back pain plan in the treatment room

What helps back pain?

NICE guidance for back pain and sciatica recommends:

  • staying active and returning to normal activities and work as you can
  • exercise, including group exercise programmes
  • hands on manual therapy only as part of a package that includes exercise
  • psychological support alongside exercise for people who need it

NICE advises against paracetamol on its own, opioids for long term back pain, antidepressants and gabapentinoids for back pain (NICE, 2016).

NICE also recommends using a short questionnaire called the STarT Back tool at the first appointment to judge how much support someone needs (NICE, 2016). In a UK trial of 851 patients, matching care to someone's STarT Back score improved disability more than usual care, and cost less per patient (Hill et al., 2011).

Image 3physio coaching a patient through a back strengthening exercise in the clinic gym

Do I need a scan for my back pain?

Usually not. Disc bulges show up on scans in 30% of 20 year olds and 84% of 80 year olds who have no back pain at all (Brinjikji et al., 2015), so a scan often finds things that aren't the cause. NICE advises against routine scans outside specialist settings, and recommends imaging only when the result is likely to change your treatment, for example if surgery is being considered or a serious cause is suspected (NICE, 2016).

Back pain assessment at The Treatment Table

Your first appointment covers your history, red flag screening, a physical examination and the STarT Back questionnaire. You leave with an explanation of what is going on, what to expect over the next few weeks, and a plan built around getting you back to the things you need and want to do.

We see patients at our clinics in Seaforth (Fitness Connection, 83 Seaforth Road, L21 3TY) and Speke (Business First Centre, Goodlass Road, L24 9HJ). You don't need a GP referral. Book a back pain assessment, call 0151 559 1107 or email info@thetreatmenttable.com.

Book an appointment Call 0151 559 1107

If you have any of the emergency symptoms above, don't book an appointment with us. Go to A&E or call 999.

References

Bardin, L.D., King, P. and Maher, C.G. (2017) 'Diagnostic triage for low back pain: a practical approach for primary care', Medical Journal of Australia, 206(6), pp. 268 to 273. doi:10.5694/mja16.00828.

Brinjikji, W. et al. (2015) 'Systematic literature review of imaging features of spinal degeneration in asymptomatic populations', American Journal of Neuroradiology, 36(4), pp. 811 to 816. doi:10.3174/ajnr.A4173.

da C Menezes Costa, L. et al. (2012) 'The prognosis of acute and persistent low-back pain: a meta-analysis', Canadian Medical Association Journal, 184(11), pp. E613 to E624. doi:10.1503/cmaj.111271.

Downie, A. et al. (2013) 'Red flags to screen for malignancy and fracture in patients with low back pain: systematic review', BMJ, 347, f7095. doi:10.1136/bmj.f7095.

Finucane, L.M. et al. (2020) 'International framework for red flags for potential serious spinal pathologies', Journal of Orthopaedic and Sports Physical Therapy, 50(7), pp. 350 to 372. doi:10.2519/jospt.2020.9971.

Galliker, G. et al. (2020) 'Low back pain in the emergency department: prevalence of serious spinal pathologies and diagnostic accuracy of red flags', American Journal of Medicine, 133(1), pp. 60 to 72. doi:10.1016/j.amjmed.2019.06.005.

GBD 2021 Low Back Pain Collaborators (2023) 'Global, regional, and national burden of low back pain, 1990 to 2020, its attributable risk factors, and projections to 2050', Lancet Rheumatology, 5(6), pp. e316 to e329. doi:10.1016/S2665-9913(23)00098-X.

GIRFT (2023) National Suspected Cauda Equina Syndrome Pathway. Available at: https://spinal.co.uk/wp-content/uploads/2023/08/National-Suspected-Cauda-Equina-Pathway-February-2023-FINAL-V1-1.pdf (Accessed: 17 October 2026).

Henschke, N. et al. (2009) 'Prevalence of and screening for serious spinal pathology in patients presenting to primary care settings with acute low back pain', Arthritis and Rheumatism, 60(10), pp. 3072 to 3080. doi:10.1002/art.24853.

Hill, J.C. et al. (2011) 'Comparison of stratified primary care management for low back pain with current best practice (STarT Back): a randomised controlled trial', The Lancet, 378(9802), pp. 1560 to 1571. doi:10.1016/S0140-6736(11)60937-9.

Hoeritzauer, I. et al. (2020) 'What is the incidence of cauda equina syndrome? A systematic review', Journal of Neurosurgery: Spine, 32(6), pp. 832 to 841. doi:10.3171/2019.12.SPINE19839.

NHS (2026) Back pain. Available at: https://www.nhs.uk/conditions/back-pain/ (Accessed: 17 October 2026).

NICE (2016, updated 2020) Low back pain and sciatica in over 16s: assessment and management (NG59). Available at: https://www.nice.org.uk/guidance/ng59 (Accessed: 17 October 2026).

This article is general information and not a medical diagnosis. All our physiotherapists are registered with the Health and Care Professions Council (HCPC). If you are worried about your symptoms, please get them assessed.